About this role

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities

Manage email inbox and respond to provider inquiries
Process referrals to clinicians
Assist employees with general inquiries
Coordinate patient/client intake
Provide administrative support, including help with provider schedules, referrals, and inquiries

Requirements

At least 6 months experience handling a healthcare account (Intake Coordinator)
With experience in coordinating with providers and clinicians

- Good verbal & written English skills

Proficient with MS Tools
Amenable working onsite in Shaw Blvd, Mandaluyong
Willing to work night shifts

Benefits

What Can We Offer You?

- Competitive salary and benefits

Health Insurance with free dependents
10%-night differential
Attendance Bonus
Paid time off
Convertible to cash leave credits
Performance Appraisal
Work-life balance
A focus on growing your career path with us

- We encourage you to follow your passions and learn new skills

Our Commitment to You
Strong culture and values-driven leadership
We create opportunities for you to learn and grow at any stage of your career
Continuous learning and innovation
We foster an all-inclusive environment where everyone thrives