Role signals
Customer support
About this role
German Customer Support Agent – Lisbon, Portugal
We are looking for motivated candidates to join an international team in Lisbon, Portugal, as a Customer Support Agent.
This is an excellent opportunity to gain international work experience, work in a multicultural environment, and develop your professional career abroad.
Position Available
Lisbon, Portugal
Customer Support Agent
Working Conditions
- Full-time position: 40 hours per week
- Working hours: 07:00–16:00, on a rotating schedule
- Always 2 days off per week
- Training starting on 15 September
Main Responsibilities
- Customer Support Agent
- Providing customer assistance
- Handling customer requests and resolving issues
- Providing professional and customer-oriented support
- Ensuring a high level of customer satisfaction
- Previous experience is not required . We mainly value motivation, willingness to learn, and enthusiasm for starting an international professional experience.
- Training
- The training will start on 15 September .
Requirements
Requirements
- Fluent or native-level German
- English level B1 or above
- EU citizenship or valid authorization to work in Europe
- Good communication and interpersonal skills
- Positive attitude and problem-solving mindset
- Availability to work in Lisbon, Portugal
Benefits
Salary and Benefits
- Entry-level salary: €1,450 x 14 payments per year
- Bonus: up to €150 x 12 payments per year
- Language bonus: €100 x 12 payments per year
- Additional bonuses for working hours and weekend shifts
- Benefits package
For More Information or to Apply
Marco Velenosi
Email: marco.velenosi@cbtalents.com
WhatsApp: +39 334 619 6398