Apprentice Sales Administrator

About this role

Introducing TechPoint

TechPoint Group, is one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world-class facility and are looking for new talented people to join us on this exciting journey.

We are looking for a motivated and organised Apprentice Sales Administrator to join our team within a fast-paced Electronics Manufacturing Services (EMS) environment. This is a great opportunity to gain hands-on experience in sales support, customer service, and commercial operations while working towards a recognised qualification.

You’ll play a key role in supporting the account management team with day-to-day administrative tasks, helping ensure smooth communication with customers and efficient processing of orders and enquiries.

The Role

Responsibilities

• · Support the account management team with order entry and updates in internal systems
• · Maintain accurate customer records and documentation
• · Liaise with internal departments (e.g. production, procurement, engineering) to track order progress
• · Help manage customer enquiries and ensure timely responses
• · Support the preparation of sales reports, forecasts, and presentations
• · Monitor email inboxes and respond or escalate queries as appropriate
• · Assist with scheduling meetings and maintaining calendars
• · Provide reception cover during lunch breaks and annual leave
• · Learn and follow company procedures, quality standards, and compliance requirements
• What You’ll Learn
• · End-to-end sales order process within an EMS environment

· Customer relationship management and communication skills

• · Basics of electronics manufacturing and supply chain processes
• · Use of ERP/CRM systems
• · Commercial awareness and business operations

About you

· Strong attention to detail and good organisational skills

• · Good written and verbal communication
• · Basic IT skills (Microsoft Office, especially Excel and Outlook)
• · Willingness to learn and take initiative
• · Positive attitude and strong work ethic
• · Interest in business, sales, or administration
• · Commitment to completing an apprenticeship programme
• Why us?
• 25 days holiday plus Christmas shutdown
• Your birthday as an additional day off
• Private Healthcare
• Health cash plan
• Company sick pay
• Bonus Scheme
• Life insurance of 4 x your annual salary
• Up to 5% employers pension contribution salary sacrifice
• Option to buy up to 5 days of holiday
• Enhanced Parental leave pay
• Cycle to work scheme
• Home and Tech salary sacrifice scheme
• Tastecard discounts
• Free parking