Role signals
About this role
Key Accountabilities
General
Administrative Support
Assist staff in their day-to-day duties in order to develop knowledge of the organization, procedures and tasks within area of training and different departments (mainly commercial). Entry and review data, complete forms, coordinate deliveries and shipments, chase orders, write reports and statistics, check invoices, deal with enquiries, manage inventories… depending on operational area Perform assigned tasks according to instructions, asking for clarifications and guidance.
Liaise with internal and external customers. Act proactively and offering help when required. Support in projects and researches. Development Receive instructions in subjects related to the area of training. Attend professional school. Observe experienced colleagues to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.
Solid line(s) to
Training Officer
Dotted line(s) to
Education
al officers
Number of direct reports
n/a
Number of total reports
n/a
Number of dotted line(s) reports
n/a
Performance Measures
Compliance
to Guidelines, Policies and Procedures.Timeliness and accuracy in administrational matters.
Other requirements
- Good command of both oral and written local language and English are required.Good command of both oral and written additional language is beneficial.
- Internal contacts
- Different departments and all levels of employees – domestic contacts recurring on daily basis.
- External contacts
- Customers, suppliers
- Education
- Fresh graduate / school leaver
- Experience
- n/a
Knowledge and skills
General computer literacy including MS Office software and database management is required.Good interpersonal skills with the ability to communicate with all levels of staff.Ability to maintain the confidential information.Other skills as relevant for the area of training.