Role signals
About this role
Job title: Associate Customer support – Japanese speaker (Online shopping platform)
Criteria: JLPT N1 (Malaysians or any Nationality) /Native Japanese (No English is required)
We can consider candidates from anywhere who are willing to relocate to Malaysia
VISA processing timeline: 2 months post selection and submission of relevant documents
Minimum Qualification required: Diploma/ Bachelor’s degree
Benefits
For Expats Employment VISA, 1 way flight ticket and 1 week hotel accommodation cost is reimbursed.
In-patient Medical benefits up to 80K USD (for each individual), for self, spouse & children (if any).
Out-patient Medical benefits up to 250 USD per claim (for each individual), for self, spouse & children (if any) – 15% co-payment
Optical benefit up to 120 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year
Dental (Tooth extraction and filling) up to 500 USD per year (for each individual), for self, spouse & children – Claimable after completion of 90 days
Dental (Scaling) up to USD 50 per year (for each individual), for self, spouse & children – Claimable after completion of 90 days
Annual Leave 10 days for first 2 years, 12 days after completion of 2 years (prorated).
Medical Leave as per Labor law - 14 days.
Bereavement leaves – 3 working days in an event of death in the immediate family (Spouse, Children, parents).
Maternity Leave – for 98 consecutive days for female associate. To start not earlier than 30 days from the expected due date, or post the due date.
Paternity leaves – 7 days