Technical skills
API development
About this role
Job Description – Moveworks Developer
Must-Have Skills
- Hands-on experience with Moveworks Agent Studio .
- Strong knowledge of Plugins, API/HTTP Actions, and Conversational Processes .
- Experience with Slots, Resolvers, and conversational workflow development .
- Hands-on experience with REST APIs, JSON, and enterprise integrations.
- Understanding of LLM/GenAI-based conversational AI solutions.
- Ability to troubleshoot, test, and optimize Moveworks agents, integrations, and workflows.
Preferred Skills
- Experience integrating Moveworks with ServiceNow ITSM, Service Catalog, and Knowledge Management.
- Knowledge of REST/API integrations, authentication, and error handling.
- Exposure to Enterprise Search, Ambient Agents, Compound Actions, MCP, and Agentic Automation Engine.
- Familiarity with Now Assist and Virtual Agent (VA).
Key Responsibilities
- Design, develop, and maintain conversational AI experiences using Moveworks.
- Build and configure Agents, Plugins, API/HTTP Actions, and Conversational Processes.
- Configure Slots and Resolvers to support accurate conversational workflows.
- Integrate Moveworks with enterprise applications and backend systems.
- Perform testing, troubleshooting, and continuous optimization of conversational solutions.
- Collaborate with business and technical teams to translate requirements into effective AI-driven automation.