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About this role
Job Position: Shipping & Operations Specialist
Company: Pro Coffee Gear
Location: Austin, Texas, USA
Type: Full-time
About the Role
We are seeking a Shipping & Operations Specialist to join our team and support daily warehouse and fulfillment activities. This role plays a key part in ensuring accurate order processing, efficient inventory management, and timely shipments to customers .
This is a great opportunity for someone who is detail-oriented, reliable, and enjoys working in a fast-paced, hands-on environment .
Key Responsibilities
- Order Fulfillment & Shipping
- Pick, pack, and ship orders accurately and efficiently
- Prepare shipments and ensure all documentation is complete
- Coordinate with shipping carriers for pickups and tracking
- Use warehouse systems to process and update orders
- Inventory Management
- Receive, organize, and store incoming inventory
- Perform cycle counts and maintain inventory accuracy
- Monitor stock levels and support replenishment processes
- Maintain organized storage areas to improve workflow efficiency
- Quality & Safety
- Ensure all shipments meet quality and packaging standards
- Follow safety procedures and maintain a clean work environment
- Identify and report process improvements or operational issues
- Returns & Support
- Process returns and exchanges in accordance with company guidelines
- Support internal teams with order status and shipment inquiries
Requirements
- Minimum 2 years warehouse or fulfillment experience.
- Proficiency with warehouse management systems and shipping software.
- Forklift certification preferred.
- Strong attention to detail and ability to work in a fast-paced environment.
Benefits
- Paid time off
- Opportunities for growth within a scaling operations team
- Hands-on experience in warehouse and logistics processes
- Collaborative and supportive work environment
Only applications and CVs submitted in English will be considered
Pro Coffee Gear is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate against employees or applicants based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.