About this role

Lead Maintenance Technician — HVAC

Rivers Edge | Boone, North Carolina Full-Time | On-Site

About the Role

Rivers Edge is seeking an experienced Lead Maintenance Technician with a strong HVAC background to oversee the day-to-day upkeep of our community. This is a hands-on leadership position — you'll be turning wrenches alongside your team while setting the standard for quality, responsiveness, and resident satisfaction.

If you take pride in a well-run property and want ownership over how it's maintained, we'd like to hear from you.

What You'll Do

Lead, schedule, and mentor the on-site maintenance team, including assigning daily work orders and reviewing completed work
Diagnose, repair, and maintain HVAC systems — split systems, heat pumps, package units, thermostats, refrigerant lines, and air handlers
Perform and oversee seasonal HVAC preventive maintenance, including filter changes, coil cleaning, and system inspections
Handle general maintenance across electrical, plumbing, appliance, drywall, carpentry, and locksmithing
Manage unit turns to ensure apartments are move-in ready on schedule
Maintain inventory of parts, tools, and supplies; source materials and coordinate with outside vendors
Participate in and coordinate the on-call rotation for after-hours emergencies
Walk the property regularly to identify safety hazards and deferred maintenance before they become problems
Keep accurate records of work orders, preventive maintenance, and equipment service history

- Ensure all work meets EPA, OSHA, and local code requirements

Requirements

What You Bring
Required
At least 1 year in a lead or supervisory role
Demonstrated HVAC troubleshooting and repair experience with split systems, heat pumps, and package units
EPA Section 608 Certification (Type II or Universal)
Working knowledge of electrical, plumbing, appliance repair, and general carpentry
Valid driver's license and reliable transportation
Ability to be on call and respond to after-hours emergencies
Comfortable using a smartphone or tablet for work order management
Eligible to work in the United States
Preferred
3+ years of maintenance experience
Experience in multifamily, student housing, or property management
HVAC Excellence or NATE certification
CPO (Certified Pool Operator) certification
Familiarity with property management software (Yardi, Entrata, RealPage, or similar)

Physical Requirements

Must be able to lift up to 50 lbs, climb ladders, work in crawl spaces and attics, and work outdoors in all weather conditions — including winter conditions.

Benefits

What We Offer

On-call and overtime pay
Health, dental, and vision insurance
Paid time off and holidays
401(k) with company match
Tool and boot allowance
Paid certification and continuing education
Housing discount (if applicable)