Business Analyst

About this role

Scope of

Responsibilities

• Assess requests from end-users and provides feedback/updates to requester on result of assessment or development.
• Understands strategic business needs and plans for growth.
• Participates in the design, development, testing and deployment of system enhancements.
• Finds technological solutions to business requirements.
• Creates, analyzes, and validates detailed functional specifications.
• Facilitates design sessions with the implementation team to define the solution.
• Delivers elements of systems design, business rules, wireframes, or other detailed deliverables
• Validate software implementation configuration activities.
• Support end-user education.
• Complete system maintenance training to maintain the system post activation.
• Assume responsibility for project tasks and ensure they are completed in a timely fashion
• Escalates and coordinates production issues to concerned departments or units or third-party vendor; ensuring that the resolution of issues is within the set Service Level Agreement.
• Documents system issue and resolution applied.

Job Requirements

Academic/Professional Qualifications

• Bachelor’s/College Degree in Engineering (Computer Telecommunication/ Computer Science/ In-formation Technology ), Accounting or business related course or College degree in Medical Sci-ence with background in Information Technology
• Required to report and work onsite
• Relevant Experience
• At least 2 years work experience in any/all of the following:
• End user computing
• System support
• Systems analysis and design
• Experience in maintenance and/or development of Accounting, Payroll System, School Information System is preferred
• Experience in maintenance and/or development of clinical applications or hospital information systems is an advantage

Technical Skills

• Knowledge in various operating system like Windows, Android, IOS; Relation Database Man-agement System (RDBMS) like MS SQL and Oracle; NoSQL like MongoDB; software develop-ment tools like Visual Basic and Java.
• Skilled in using modeling tools such as Unified Modeling Language (use case, swim lane), data flow diagram, process flow diagram, entity relationship diagram, data dictionary
• Knowledge in Systems Development Life Cycle, Agile methodology, SCRUM
• Personal Attributes
• Able to communicate with medical and non-medical staff in the institution; tolerant to differ-ent demands of clients and to stress; proven communication
• (verbal and written), presentation, analysis, organizational and management skills
• Presentable, strong work ethics, team player, dependable, systematic, selfmotivated, multi-task oriented, and detail conscious; creative and patient with high level of integrity and maturi-ty.