Brand and Communications Senior Analyst

About this role

Helium Health is a full-service HealthTech company on a journey to digitize healthcare across Africa. Since 2016, our technology and products have helped transform healthcare delivery across Sub-Saharan Africa and the GCC, enabling high-quality experiences for patients and providers.

Our products span Provider Digitization, Financial Solutions, and Public Health & Data Partnerships, including HeliumOS, HeliumDoc, HeliumCredit, HeliumWallet, and HeliumCare.

We are looking for a Communications Senior Analyst to execute Helium Health's internal and external communications strategy. The role will have a particular focus on HeliumCare, while also supporting broader corporate communications, brand, media relations, and internal communications across Helium Health.

Key Responsibilities

• Communications & Content
• Support the execution of Helium Health's internal and external communications strategy across key channels.
• Develop clear, engaging, and audience-appropriate content for Helium Health and its products, with a strong focus on HeliumCare and its public health impact.
• Translate complex healthcare, technology, and programme information into compelling and accessible communications.
• Ensure consistency of messaging and brand voice across communications materials and channels.
• Support the development of communications materials including newsletters, announcements, presentations, social content, articles, and thought leadership pieces.
• HeliumCare Communications
• Lead day-to-day communications support for HeliumCare, working closely with programme and business teams to identify stories, milestones, impact, and opportunities for visibility.
• Develop and execute content and campaigns that increase awareness of HeliumCare and its programmes among government, funders, NGOs, healthcare stakeholders, communities, and other partners.
• Support communications around public health programmes, events, community activities, partnerships, and programme outcomes.
• Develop compelling stories and impact narratives that strengthen HeliumCare's visibility and credibility in the public health space.
• Brand & Public Relations
• Support Helium Health's brand voice and ensure brand consistency across internal and external communications.
• Support media relations, PR activities, and engagement with media, influencers, partners, and relevant stakeholders.
• Support leadership with speaking engagements, presentations, talking points, and external communications.
• Identify opportunities to strengthen Helium Health and HeliumCare's visibility and thought leadership.
• Internal Communications
• Support the development and execution of internal communications across newsletters, emails, announcements, and other employee channels.
• Collaborate with internal teams and leadership to ensure employees are informed and aligned on key company priorities, initiatives, and milestones.
• Monitor engagement and feedback across internal communication channels and recommend improvements.

Requirements

• 3+ years of experience in corporate communications, public relations, journalism, marketing communications, or a related field.
• Experience across internal and external communications, preferably in-house or within an agency environment.
• Strong writing, editing, storytelling, and business/corporate communication skills.
• Ability to simplify complex healthcare, technology, or public health topics for different audiences.
• Experience developing content for multiple channels, including digital and social media.
• Experience supporting PR, media relations, events, and stakeholder communications.
• Strong project management and organisational skills, with excellent attention to detail.
• Strong stakeholder management skills and the ability to build effective relationships across different levels of an organisation.
• Ability to work independently, manage multiple priorities, and deliver high-quality work in a fast-paced environment.
• Strong presentation and communication skills.
• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field.

Nice to Have

• Experience in HealthTech, healthcare, public health, global health, NGO, or development organisations.
• Experience with grant-funded programmes, donor communications, or development-sector reporting.
• Experience developing thought leadership and executive communications.
• Experience with content design tools such as Canva, Figma, or Adobe Creative Suite.
• Experience with social media management and digital campaigns.
• Familiarity with AI-powered content and communications tools.
• Equal Opportunity Employer
• “Helium Health is an equal opportunity employer, thus it is not biased in its employment to any race, colour, creed, religion, sex or physical disability.”