Technical skills
AWSAzureCloud platformsIT supportTechnical writing
About this role
- Assist the IT team with day-to-day operational tasks and projects.
- Support troubleshooting and resolution of technical issues for users.
- Contribute to the documentation of IT processes and procedures.
- Participate in IT projects as assigned, providing support as needed.
- Learn and apply best practices related to IT support and data management.
- Engage with team members to gain practical knowledge in various areas of IT.
Requirements
- Bachelor’s degree in Computer Science or a related field
- IT or Computer Science student or fresh graduate
- Strong foundation in hardware, Windows, and networking basics
- Background in cloud infrastructure fundamentals (Microsoft Azure, AWS, or OCI)
- Understanding of infrastructure basics (servers, storage, and networking)
- Good IT troubleshooting skills and proficiency in Microsoft Office
- Good command of English (reading, writing, and communication)
- Familiar with and responsive to modern technologies, including AI tools
- Fast learner with strong communication skills
Benefits
- A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within.
- Continuous feedback: We don’t wait for annual reviews — we believe in real-time coaching and development.
- Supportive & collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.
- A space for every personality: Love socializing? You’ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We’ve got dedicated Focus Rooms perfect for deep work.
- Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you.