Role signals
Customer support
About this role
Are you ready to make an impact every day? Join an international, people-focused team supporting some of the world’s top brands. Help clients achieve success while advancing your career in a dynamic and diverse environment.
Responsibilities
- Engage with customers via phone and email to provide product and service support.
- Review, decide, and process client requests efficiently.
- Identify opportunities to improve the customer journey.
- Share insights with internal teams to enhance product and service quality.
Requirements
- Native-level Dutch and fluent English (B2)
- Customer support experience is a plus
- Excellent communication and interpersonal skills
- Proactive, self-driven, and team-oriented
- High school diploma or vocational training completed
- EU citizenship or valid work permit for Portugal
Benefits
- Remote in Portugal Mainland
- Competitive Salary for Portuguese standards
- Monthly meal allowance
- Private health insurance
- Career mentoring and personal development programs