Team leader Performance Account Manager

About this role

Nasoft is hiring for Makaseb , a specialized in E-commerce and Performance Marketing company serving the Gulf markets.

Join a dynamic, innovative team that’s shaping the future of digital commerce across the region.

Job

Responsibilities

• Conducting the initial meeting with the customer to understand the store dimensions, set goals, and agree on budgets.
• Create a customer account on the Notion platform.
• Creating WhatsApp Groups and adding the client to follow up work on it.
• Responsible for achieving the project's results and fully supervising all the processes that lead to this.
• Add all preliminary data to the customer on Notion and follow up on the addition of data and reports periodically.
• Ensure that all access permits are taken to the customer's advertising and social media accounts.
• Writing the plan and work agreed upon with the client and adding them to the Notion platform and sharing it with the client.
• Periodically develop tasks, distribute them to the work members and follow up on their implementation in a timely manner.
• Work to achieve the digital goals agreed upon with the client.
• Sending periodically weekly reports of the work done on the customer's store on WhatsApp Group
• Sending monthly reports as a document showing all the tasks and achievements during the month
• Creating & Sending the invoices to the customer and following up on payment
• Conducting periodically meeting with the client and responding to his questions

Requirements

• Bachelor's degree.
• 4 Years Experience as a Senior / Team leader Performance Account Manager.
• Marketing Agencies Experience is a Must.
• Experience in using Account Management CRM Software (Notion, HubSpot, etc...).
• Gulf region Clients Experience is Preferred.
• Excellent Handling, Problem Solving, Account Management Skills.
• English language intermediate, as a minimum required.
• Able to work/learn in a fast-paced environment.

Benefits

• Working Days: 5 Days (Sun to Thu) (9 AM to 6 PM)
• 2 Days Off (Fri -Sat)
• Social Insurance
• Medical Insurance
• Career path
• Hybrid working Model
• Learning & Development