Role signals
Customer support
About this role
Do you speak Polish?
We are looking for a Polish Customer Care Specialist to join the dynamic and diverse team of the largest sportswear manufacturer in Europe !
Do you have good communication skills? Are you an active listener? Take off your career while working in Athens , Greece!
Apply now!
As a Customer Care Specialist, you will need to:
- Deliver high quality support in Polish : provide accurate and complete information by using the right methods/tools
- Manage large amounts of incoming calls & emails
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions
- Identify and assess customers’ needs to achieve satisfaction
Requirements
- The role of the Customer Care Specialist requires:
- Native / near-native level of Polish
- B2 level of English
- Problem-solver, active listener
- Flexibility to work weekend shifts (if applicable)
- Bachelor's degree
- Previous customer service experience is an advantage
Benefits
If you succeed as a Customer Care Specialist , you will get:
- Excellent remuneration package ( * 14 salaries per year)
- Motivating performance bonus scheme
- Health Package
- Great career progression opportunities
- A multicultural work environment
- Ongoing training that will enrich your skills and abilities
- Work from home policy
Only CVS in English will be reviewed.
This position requires relocation to Greece.