IT Systems Administrator

About this role

Overview

Frontera Space, an aerospace-focused startup, is building next-generation aircraft and spacecraft. Founded by Firefly Aerospace founder Tom Markusic, we are growing our engineering, manufacturing, and cyber and IT services businesses.

Help Build the Team That Builds Spacecraft.

The IT Systems Administrator is the primary on-site IT resource at headquarters, responsible for daily support and administration of cloud services, endpoints, and infrastructure. This hands-on position combines independent operational ownership with collaboration on complex projects supporting headquarters, the fabrication shop, and test facility.

What You’ll Do

• Own day-to-day employee IT support, troubleshooting, and onboarding/offboarding; procure, configure, deploy, track, and recover laptops, thin clients, peripherals, and other equipment.
• Administer Microsoft 365 and Entra ID, including Exchange Online, Teams, SharePoint, OneDrive, accounts, groups, access permissions, MFA, and endpoint identities.
• Support AWS WorkSpaces, centralized thin-client management, cloud storage, and business applications; develop scripts and repeatable procedures where useful.
• Install, administer, and troubleshoot switches, firewalls, wireless networks, VLANs, VPNs, DNS/DHCP, structured cabling, patch panels, and network equipment.
• Support facility AV and communications, conference-room systems, surveillance, and electronic access control; assist with infrastructure at the fabrication shop and test facility.
• Coordinate with Engineering on connectivity for test systems; Engineering owns instrumentation, data acquisition, and test applications.
• Assist with cybersecurity monitoring, incident response, access controls, and CMMC/NIST SP 800-171 documentation and compliance activities.
• Document and submit non-preapproved infrastructure and security changes for Director of IT review and approval; maintain asset records, diagrams, configurations, and support procedures.
• Participate in technology projects, system migrations, vendor coordination, and infrastructure improvements across company facilities.

What Success Looks Like

• Employees receive dependable, timely support; onboarding and equipment deployment are consistent and well documented.
• Headquarters systems operate reliably, and the administrator independently resolves routine issues while escalating significant risks and complex problems.
• Infrastructure and security changes are controlled, approved, tested, and documented; the IT environment becomes more repeatable and scalable.

Employment Details

• Full-time, primarily on-site in Cedar Park, Texas; reports to the Director of IT and supports other company facilities as needed.
• Normal business hours generally apply; occasional evening, weekend, and after-hours work may be needed to support engineering, testing, maintenance, or critical incidents.

Requirements

Qualifications

• 5+ years of relevant direct IT systems administration, infrastructure, or technical support experience, with demonstrated ability to work independently.
• Hands-on Microsoft 365 and Entra ID administration, Windows endpoint support, user provisioning, and troubleshooting of identity and authentication issues.
• Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, switches, Wi-Fi, and VPNs) and practical experience installing or troubleshooting network hardware and cabling.
• Working knowledge of PowerShell, endpoint security, MFA, least-privilege principles, and technical documentation.
• Strong service orientation, clear communication, sound judgment, and willingness to handle both routine support and hands-on installation work.
• Bonus Points (Preferred)
• AWS WorkSpaces, Dell Wyse Management Suite, Microsoft Intune, or Ubiquiti UniFi experience.
• Familiarity with Windows Server/Active Directory, AV/intercom systems, physical access control, surveillance, or low-voltage infrastructure.
• Experience in engineering, manufacturing, aerospace, or defense; familiarity with CMMC, NIST SP 800-171, CUI, or ITAR requirements; relevant certifications or degree.

Technical Skills

• Microsoft 365 / Entra ID; Windows 11; AWS WorkSpaces / VDI; PowerShell; networking, VLANs, Wi-Fi, and VPNs; endpoint deployment and security; cabling and AV/communications troubleshooting.

Benefits

• Competitive Pay
• Insurance benefits that become effective the 1st of the month following hire!!
• Tiered medical, dental, and vision insurance offerings for a co-pay plan with low deductibles and low premiums!
• 401K with company match
• Employee Stock Options potential

Working Conditions

• Office, fabrication, and test environments; hands-on work with computers, racks, cabling, displays, and network equipment; safe use of tools and ladders as appropriate. Physical requirements and reasonable accommodations are subject to HR review.

Export Control Eligibility

Certain positions supported by this role may involve work subject to U.S. export-control laws and regulations. Candidates for those roles may be required to meet applicable U.S. export-control eligibility requirements.

Equal Opportunity Employer

Frontera Space is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment and consider applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information.

Why Join Us?

Join Frontera Space at an early stage and help create a transformational aerospace platform designed to change how high-speed aircraft and access-to-space systems are developed, manufactured, and operated.

Frontera Space offers meaningful equity participation and the chance to create lasting value while working on technology with the potential to redefine aerospace performance, affordability, and operational capability. This is an opportunity to do more than contribute to an established program—it is a chance to help build the vehicle, the team, and the company from the ground up.