Business Unit Manager - Conveyancing Referral Panel

About this role

Homey runs a panel management operation that connects estate agents across the UK to a network of law firms, driving GP margin and revenue from that panel. We're looking for a Business Unit Manager to grow referrals from high-street estate agents and hold our panel law firms to a standard that makes agents want to send us more business, not less.

You'll lead a team covering New Business, Quoting/Onboarding and Partner Specialists, and report into Homey's senior leadership. Your KPI: GP revenue from this part of the business.

What you'll do

• Win new referral relationships with high-street estate agents across the UK.
• Hold panel law firms accountable to the service standard promised to agents — and act the moment a firm starts to slip.
• Set and beat targets for new agent referrals and overall profit margin.
• Build a network of panel firms good enough that agents refer more of their own accord, without being chased.
• What excellence looks like
• You consistently beat targets for new estate agent referrals and profit margin.
• Agents never hear about a problem with a panel firm from their own client first.
• Underperforming panel firms are on a remediation plan — or off the panel — before referral volume drops.

Requirements

• A background in B2B partnerships, panel management or franchise-style network growth, ideally within legal services, insurance or financial services.
• Experience managing supplier/partner performance against a service standard, with the willingness to have the hard conversation when a partner underperforms.
• Strong new-business instincts; you can open doors with estate agency principals and branch managers.
• Comfort working towards P&L targets and being measured on GP, not just top-line activity.

Benefits

Base £50,000–£70,000 plus performance bonus.

Day-to-day ownership of a named part of Homey and its panel network, reporting directly into senior leadership.

Hybrid working from our London hub.