New Business Specialist - Conveyancing Operations

About this role

We're looking for a New Business Specialist to convert inbound and referred enquiries into instructions for Homey's conveyancing operation, owning the enquiry from first contact through to file opening, and building the referral network that feeds it.

You'll report to the Business Unit Manager for this part of Homey. Your KPI: enquiry-to-instruction conversion rate.

What you'll do

• Answer every enquiry quickly, chase until you get a clear yes or no, and hand off complete details to Onboarding.
• Find and win new referral partners (estate agents, mortgage brokers); manage day-to-day partner queries.
• Issue quotes and terms the same working day and follow up until you get an answer.
• Hand new introducer agreements to the Account Manager once signed, with everything they need to take it from there.
• Spot which pitch, offer or process change would win more business and push for it.
• What excellence looks like
• No enquiries go unanswered.
• Referral partners keep sending work because the handling is reliably fast and professional.
• You can point to specific pitch or process changes you pushed for that won more business.

Requirements

• Proven B2B sales experience, ideally selling into estate agents, brokers or another referral-driven channel.
• Fast, organised follow-up discipline — nothing sits in your inbox unanswered.
• Comfort with quoting and commercial conversations, not just lead qualification.

Benefits

Base £28,000–£38,000 plus uncapped commission — realistic first-year OTE £45,000–£60,000.

Clear path into Account Management as your book of referral relationships grows.

Hybrid working, Wolverhampton base.