Technical skills
Technical writing
Role signals
SalesCustomer supportLegal
About this role
Service Enginee r
- Perform maintenance, repairs, and inspectionsin accordance with safety regulations and company standards.
- Collaborate with the service team to address customer needs and enhance service delivery.
- Diagnose faults and provide technical solutions to complex equipment issues.
- Maintain accurate records of services performed, parts required, and job completion timelines.
- Ensure compliance with health and safety regulations on-site and promote a safety-conscious environment.
- Assist in the identification of opportunities for service contracts and spare parts sales during service visits.
- Foster strong customer relationships and provide exceptional customer service to build trust and repeat business.
- Travel to customer sites as required for service delivery and emergencies.
- Participate in ongoing training and development to stay current with industry best practices and new technologies.
Requirements
- Technical diploma or degree in mechanical or electrical engineering, or equivalent work experience.
- At least 5 years of experience working with cranes or similar marine lifting equipment.
- In-depth knowledge of hydraulic, mechanical, and electrical systems.
- Strong problem-solving skills and ability to work independently or in a team.
- Excellent communication and report writing abilities.
- Willingness to work irregular hours and travel as necessary.
- Proficient in MS Office and technical documentation.
- Experience on marine/ offshore cranes and lifting equipment will be advantageous
Benefits
Chan Chee Meng