Support Administrator

About this role

📢 Join Our Team as a Support Administrator! 📢

Are you passionate about sports analytics and ready to grow your career in a dynamic, innovative environment? We’re hiring a Support Administrator to join our dedicated support team! This is your chance to work in soccer tech, providing top-notch assistance to clients and collaborating with industry experts to solve real-world challenges.

🌟 What You’ll Do:

• Deliver high-quality support via email, phone, and chat
• Troubleshoot issues with our tech teams and enhance product knowledge
• Keep our support resources updated and organized
• Gather feedback to drive product improvement

Requirements

• 💼 What You Bring:
• Experience in customer support or helpdesk roles
• Strong communication skills and a customer-first mindset
• Tech-savvy with SQL experience, and quick to learn complex systems
• Organized multitasker who thrives under pressure
• Proficient in English (Russian is a plus)
• Flexible schedule, especially on Saturdays
• And a love for soccer is a big advantage!
• ✨ Why Join Us?

Become part of a supportive, growth-focused team where your skills will make an impact in the sports industry. Ready to make a difference? Apply today and be part of our journey in transforming soccer analytics!