Technical Specialist in Itajai, Santa Cateria, Brazil

About the Job

This is a full-time on-site role for a Service Engineer located in Itajai, Santa Catarina. As a Service Engineer, you will be responsible for troubleshooting, field service, technical support, and maintenance & repair of Dingli's aerial work platforms as well as part of warehouse management. The Service Engineer will also need to communicate effectivey with customers and team members.

Responsibilities

• Field and workshop maintenance on AWP's & material handling products.
• Resolve any warranty issues as required and communicate any problems limiting a repair completion.
• Provide technical product support for Dingli employees, customer representatives and equipment.
• Support Dingli customer base by traveling to sites around the Brasil region for Dingli equipment sales and repairs when required.
• Continue to advance skills, licensing and qualifications where necessary to complete the roles and responsibilities of your employed position with Dingli.
• Carry out the Pre-Delivery Inspection for new inbound machines, stored machines, and outbound shipments. This includes exterior and interior damage inspections, component and accessory reviews, handling damage claims, software, and language adjustments.
• Create detailed reports and identify trends for issues discovered during the pre-delivery inspection process.
• Take corrective actions for on-hold machines and ensuring they are ready for delivery on time.
• 9..Organizing and maintaining the storage areas to ensure efficient flow of materials.
• 10.Picking, packing, and preparing orders for shipment.
• 11.Conducting regular inventory counts and reporting discrepancies.
• 12.Maintaining a clean and orderly workspace, adhering to health and safety guidelines.
• 13.Assisting with the receipt of incoming shipments and inspecting for damage.
• 14.Warehouse management; Collaborating with other team members to support daily warehouse operations.
• 15.Operating warehouse equipment, such as forklifts, as necessary.

Requirements

• AWP/MEWP Industry Experience will be preferred
• Good working knowledge of mobile elevating work platforms engineering, with ideally 2 Year Minimum in heavy equipment maintenance
• Have work rights with no restriction in Brazil
• Have a friendly, can-do attitude
• Team orientated and a confident communicator
• Good attention to detail