HR Manager (Employee & Labor Relations) | Night Shift

Full-time
Makati, Metro Manila, ph · Mandaluyong, Metro Manila, phvia Workable ATSPosted Oct 16, 2026
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Customer supportLegalHR

About this role

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HR Manager to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities

  • Manages the whole HR team composed of Employee and Labor Relations, and Compensation and Benefits.
  • Generates and prepares HR-related reports.
  • Prepares and submits reports to DOLE, as required.
  • Leads the preparation of HR Memos on tardiness, absences and other violations. (NTEs, Warnings, discussion of Code of Conduct,)
  • Main Point of contact for escalated and sensitive violations.
  • Ensures that daily administration of general policies and programs connected to labor relations are observed.
  • Assists in the development and implementation of human resource policies and procedures.
  • Manages resignation and termination procedures as well as potential legal matters related to employees filing lawsuits against the employer.
  • Supports all internal and external HR-related and Admin inquiries or requests.
  • Provides administrative support to ensure efficient office operations.
  • Ensure that the organization's HR functions run smoothly, effectively supporting the needs of both employees and the company.
  • Partners with other departments where HR intervention and participation are required.
  • Provides coaching sessions and developmental action plans for the members.
  • Performs other duties as assigned by the company.

Requirements

  • At least 2 years experience as an HR Manager or Assistant manager
  • Excellent knowledge of local employment laws.
  • Strong people and organizational management skills.
  • Leader in customer service, professional approach to internal and external clients.
  • Ability to meet deadlines and demonstrates effective time management skills.
  • High confidentiality, tact and discretion when dealing with people.
  • Computer Literate in MS Office Applications.
  • Familiar with any HRIS

- Strong verbal and written English skills

  • Willing to work onsite in MAKATI and MANDALUYONG
  • Amenable working night shifts

Benefits

What can we offer you?

- Competitive salary and benefits

  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us

- We encourage you to follow your passions and learn new skills

  • Our commitment to you
  • Stong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all-inclusive environment where everyone thrives

Before you apply

  • 1Which parts of your CV prove experience with Customer support, Legal, and HR?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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