Customer Service Assistant - Part-time (Tuen Mun Store)

Part-time
Hong Kong, Hong Kong, hk · Tuen Mun, New Territories, hkvia Workable ATSPosted Oct 1, 2025
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Role signals

Customer support

About this role

Your Purpose

As a Customer Service Assistant , you will support our users in the checkout and service desk area — ensuring a fast, smooth, and helpful experience every time.

What You’ll Be Doing

  • Greet users and assist with purchases
  • Process payments, returns, and answer simple queries
  • Prepare Click & Collect and online orders
  • Help with product exchanges and size suggestions
  • Support your team during busy weekends and holidays

Requirements

Who You Are

  • Enjoy helping people and solving everyday problems
  • Responsible, polite, and detail-focused
  • Able to work at least 2 shifts per week , including one weekend
  • No prior experience required — training will be provided
  • Experience in customer service or retail can be helpful but not required
  • Basic knowledge of sports products or involvement in sports activities is welcomed
  • Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

Benefits

Why Join Us?

  • Flexible working hours
  • Sport allowance and staff discount
  • Energetic team and meaningful work
  • A place to grow and build confidence

Join the Sport Service Team

If you like people and like sport — this is for you!

Apply now and be part of something active.

Before you apply

  • 1Which parts of your CV prove experience with Customer support?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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