Receptionist

About this role

We are seeking a Receptionist to join our team!

The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional, welcoming, and organized front desk experience. This role combines customer service, administrative support, and communication responsibilities to support the overall efficiency of the office.

Key Responsibilities

• Front Desk Operations:
• Greet and assist visitors in a polite and professional manner.
• Manage incoming calls, emails, and messages.
• Maintain a clean and organized reception area.
• Customer Service:
• Provide accurate information about EGSH and direct visitors to the correct departments.
• Handle inquiries and minor complaints courteously.
• Administrative Support:
• Schedule appointments and meetings as required.
• Manage incoming/outgoing mail and office supplies.
• Support general clerical tasks (filing, data entry, photocopying).
• Coordination & Communication:
• Liaise with internal departments and external contacts.
• Assist in preparing materials for meetings or staff onboarding.
• Professionalism & Compliance:
• Maintain confidentiality and uphold EGSH standards.
• Ensure reception area follows safety and access protocols.

Requirements

• Previous experience in a receptionist or administrative role.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and standard office equipment.
• Professional appearance and attitude.
• Fluent in English and local languages.

Benefits

• Competitive salary and commission structure.
• Ongoing training and development.
• Modern and well-equipped work environment.