Role signals
SalesCustomer support
About this role
- Develop and Execute Training Plans : Design and implement customer clinical training programs for Angio/XR products within the region.
- Resolve Clinical Challenges : Identify and address customer clinical issues promptly to enhance satisfaction and foster long-term relationships.
- Provide Comprehensive Training : Deliver product and clinical training to potential customers, sales specialists, field service engineers, indirect channel partners, and other relevant personnel.
- Collaborate with Marketing : Work with marketing teams to build a regional Key Opinion Leaders (KOLs) network and support scientific research initiatives.
- Develop Reference Sites : Establish and maintain relevant reference sites, manage site visit requests, and ensure successful execution.
- Gather Market Data : Collect regional market data and understand customers' clinical needs to inform sales configurations and new product development.
- Support Sales Team : Assist the sales team in achieving targets by providing pre- and post-sales product demonstrations as needed.
- Industry Event Participation : Lead product demonstrations at industry events and exhibitions.
Requirements
- Educational Background : Bachelor’s degree or higher in medical imaging sciences or a related field.
- Relevant Experience : Over 5 years of experience as a radiographer or radiologist, or more than 3 years as a Angio/ XR clinical application specialist.
- Multi-tasking and Decision-Making
Skills
- Ability to handle multiple tasks and make independent decisions in a fast-paced environment with changing priorities.
- Communication and Presentation
Skills
- Excellent communication, presentation, and persuasion skills with strong customer service awareness.
- Travel Willingness : Willing to travel extensively (80%+), typically 4-5 days per week, within Europe using various modes of transportation.
- Software Proficiency : Ability to learn and teach specialized industry-specific software and provide digital education and training solutions.
- Language Proficiency : Must be proficient in German and English as the primary work language.
Benefits
- Fast-growing company with world-class products
- Global vision and international exposure
- Unlimited potential for career development
- Opportunity to build from the ground up (0-to-1)
- Competitive compensation package