Technical skills
JavaScriptAPI developmentIT support
Role signals
Legal
About this role
- At least 12+. of experience in IT management with focus on IT Applications operations
- Bachelors or Masters in Computer Science or equivalent
- Excellent understanding of ServiceNow platform architecture, and best practices
- Strong knowledge of ITSM processes and experience with JavaScript and REST APIs
- Understanding of third-party integrations
- Certifications: ServiceNow System Administrator (CSA)
- Highly experienced with stakeholder communication, knowledge of compliance standards, and handling audit activities
- Adept in handling multiple competing priorities and project deliverables
- Excellent communication skills, both written and verbal, with the ability to articulate technical solutions in clear terms to a variety of audiences
Requirements
- ServiceNow Development; AI/ML capabilities
- Certifications: Application Development (CAD); ServiceNow Implementation Specialist (CIS) –Discovery, CMDB; ITIL