T-Mobile Chats / Voice

About this role

At OneTouch Direct, we’re all about creating meaningful interactions. We aren’t just a call center; we are a vibrant community committed to exceptional service since 1998! Partnering with Fortune 500 companies, we provide top-notch solutions while ensuring our customers walk away with a smile.

Campaign Overview This campaign focuses on sales through chat and voice channels for a leading telecommunications company.

Working Conditions

• Role: Sales via chat or voice for a telecommunications company.
• Salary: COP $2,850,000 (bi-weekly payments) + uncapped sales commissions.
• Contract Type: Indefinite term.
• Work Schedule: 42 hours per week.
• Operating Hours: Monday to Sunday between 11:00 a.m. and 3:00 a.m. (two days off). Training + Nesting

Training (10 days)

• Monday to Thursday: 8:00 a.m. – 5:30 p.m.
• Friday: 8:00 a.m. – 5:00 p.m.
• Days off: Saturday & Sunday.
• Nesting (10 days)
• 42 hours per week.
• Schedules assigned according to operational needs.

Requirements

• Education: High school diploma, technical degree, technologist, or professional degree.
• Work Experience: Minimum of 6 months in a call center environment.
• Location: Must reside in Bogotá.
• English Level: B2+ – C1.

Benefits

• Spotify or Netflix membership (choose one) after the first month in operations.