Transformation Manager-Business Process & AI Enablement

About this role

Business Diagnosis & Process Transformation (~40%)

• Conduct business interviews, operational diagnostics, and process analysis across functions.
• Identify inefficiencies, bottlenecks, and opportunities for simplification, standardization, and automation.
• Support As-Is / To-Be process design, operating model improvement, and SOP development.
• Develop structured analyses, recommendations, and management presentations.

AI Enablement & Technology Solutions (~40%)

• Identify AI use cases and automation opportunities across business functions.
• Translate business problems into practical AI-enabled solutions.
• Evaluate and experiment with AI tools, automation platforms, and emerging technologies.
• Build lightweight prototypes or proof-of-concepts where feasible.
• Work with IT, Data, and AI technical teams to evaluate feasibility and implement selected use cases.
• Support AI adoption and integration into day-to-day business workflows.

Transformation Coordination (~20%)

• Support the overall coordination of transformation workstreams.
• Track key deliverables, decisions, and dependencies.
• Prepare updates and materials for management discussions.

Requirements

• 3–6 years of relevant experience, preferably in management consulting, technology consulting, or digital transformation.
• Strong analytical thinking, structured problem-solving, and business diagnostic capabilities.
• Experience in business process analysis, operating model improvement, or transformation projects.
• Good understanding of IT systems, data flows, system integration, and emerging AI technologies.
• Practical exposure to generative AI, AI applications, or workflow automation.
• Strong PowerPoint and Excel skills, with the ability to communicate complex findings clearly.
• High learning agility, intellectual curiosity, and a hands-on working style.
• Strong English communication skills; Mandarin is highly desirable.
• Highly Preferred
• Background in Deloitte, Accenture, PwC, EY, or similar consulting firms, particularly Technology Consulting, Digital Transformation, or Operations Transformation.
• Educational background in IT, Computer Science, Information Systems, Engineering, or related technical disciplines.
• Experience with AI and automation tools such as ChatGPT, Microsoft Copilot, Power Automate, n8n, Make, or similar platforms.
• Experience building or implementing AI-enabled workflows, automation solutions, or proofs of concept.
• Basic knowledge of SQL, APIs, Python, or enterprise system integration.
• Financial services or fintech exposure would be a plus, but is not essential.

Benefits

At EBC Tech Limited, we are committed to providing a supportive and rewarding work environment. You will have the opportunity to work with a talented and diverse team, and enjoy a range of benefits, including:

• Competitive salary – we believe great talent deserves great compensation!
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• Great career development opportunities in a growing company
• International work environment and exposure to a global team
• Comprehensive Medical plan
• An always full pantry policy with loads of snacks and drinks!