Role signals

Customer support

About this role

Tired of long winters and grey skies?

Imagine starting your morning with sunshine, sea breeze, and a coffee by the beach, then heading to work with a fun, international team just minutes away from the Mediterranean.

Welcome to St. Julian’s, Malta where your new career meets island life!

Our client offers free relocation support, a relocation bonus, and a hybrid setup so you can enjoy the best of both worlds: professional growth and an amazing lifestyle.

Join a passionate, people-first customer service team supporting players of top sportsbook and casino brands.

You’ll bring your positivity, quick thinking, and problem-solving skills to make every player interaction smooth and enjoyable.

Your day-to-day will include:

Chatting, emailing, and calling players, helping with their questions
Handling account and payment requests
Checking documents (KYC) and ensuring smooth transactions
Running basic security checks
Sharing ideas and feedback to improve service and tools

Every day is different, fast-paced, social, and rewarding.

Requirements

Who you are

Fluent in Finnish (and comfortable in English)
A great communicator with a friendly, proactive attitude
Interested in sports, casino, or online entertainment
Ready for shift work and a dynamic environment
Previous customer service experience is a plus

Benefits

Why You’ll Love Working in Malta

Over 300 days of sunshine every year
Beaches, cafes, and nightlife right outside your door
Free relocation support + relocation bonus to help you settle in
Hybrid work model + up to 40 remote days per year
Home office setup bonus so you can work comfortably
Wellbeing allowance & private international health insurance
Regular team events, beach BBQs, and a friendly, social workplace
Free breakfast (Tuesdays) and lunch (Mondays & Wednesdays) at the office