Tools

CRM

Methods

Revenue operations

Role signals

Customer support

About this role

Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. As experts in recruitment and BPO solutions, we pride ourselves on facilitating career-defining opportunities for professionals seeking to thrive in the global telecommunications sector.

Job Overview

We are currently recruiting for the Dutch Speaking Customer Experts for a Tech Leader position in Greece. This is an exceptional opportunity to represent a global telecommunications giant while enjoying the vibrant lifestyle that makes jobs in Greece so highly sought after by international professionals.

Key Responsibilities

Provide high-level technical support and troubleshooting for complex telecommunications services and equipment.
Manage incoming customer inquiries via phone, email, and chat, ensuring a premium service experience at every touchpoint.
Educate customers on the latest telecommunications product offerings and digital infrastructure solutions.
Maintain accurate records of customer interactions within our advanced CRM systems.
Collaborate with cross-functional teams to resolve complex technical outages or connectivity issues for our clients.
Contribute to the continuous improvement of telecommunications service delivery standards through feedback and insight.
Maintain a deep understanding of evolving telecommunications industry trends and service protocols.

Requirements

Native or fluent Dutch (spoken and written) is mandatory for this role.
Valid EU passport or a valid work permit for Greece.
A passion for telecommunications technology and excellent digital literacy.
Exceptional communication and active listening skills in a professional business context.
Previous experience in customer service or technical support is considered a distinct advantage for these Dutch-speaking jobs.

Benefits

What We Offer

Competitive Monthly Salary with 13th and 14th salary bonuses per year.
Fully Paid Training programs to ensure your success in the telecommunications industry.
Comprehensive Health Insurance coverage.
Fully Paid Relocation Package including flight, transfer, and initial hotel accommodation.
Generous Monthly Performance Bonus.
Exclusive opportunities for professional growth and international career development.
Life in Greece

Choosing one of our Dutch-speaking jobs means embracing a life of sunshine, history, and Mediterranean charm. Greece offers an unparalleled quality of life, where ancient traditions blend seamlessly with a modern, cosmopolitan environment. Living in Greece allows you to enjoy world-class beaches, vibrant nightlife, and a welcoming culture that is truly second to none.

Our comprehensive relocation package ensures a smooth transition to Greece, allowing you to settle in comfortably while you explore the culinary delights and breathtaking landscapes of this historic country. By securing a position in Greece, you are not just accepting a job; you are choosing an adventure in a country that balances professional success with a relaxed, fulfilling lifestyle.

How to Apply

If you are ready to take the next step in your career with the Dutch Speaking Customer Experts for a Tech Leader position in Greece, we encourage you to apply today. Please submit your updated CV, and a member of the Mercier Consultancy Group team will be in touch to discuss your potential. We look forward to welcoming you to the team!