Role signals
Customer supportFinance
About this role
Are you ready to take the next step in your career? If your answer is YES
- Customer Experience sector!
As a Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will:
- Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units
- Provide timely reply and accurate information on the client's request
- Assist customers through multiple channels, including phone, email, and chat
- Identify and assess customers’ needs to achieve satisfaction
Requirements
- As a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and English - C1/B2-equivalent.
Benefits
Our client Offers:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Assistance with relocation for candidates residing outside Bulgaria