Technical skills
Data analysis
Role signals
SalesCustomer support
Responsibilities
- Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry.
- Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions.
- Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients.
- Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately.
Requirements
- Basic level in Microsoft Word and Excel.
- Experienced in warehouse operations (preferred).
- Possession of a forklift license is highly desirable.
- Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage.
- Demonstrates professional phone etiquette and effectively manages email inquiries.
- Detail-oriented, diligent, positive, a strong team player, and highly reliable.