BPO Trainer - UK Collections | Quezon City

Full-time
Quezon City, Metro Manila, phvia Workable ATSPosted Jul 2, 2026
Match with my CV

Methods

Project management

Role signals

Finance

About this role

100% onsite

Night shift, no guaranteed weekends off

Responsibilities

  • Strategize, implement, and manage capability building programs that adhere to organizational objectives
  • Plan and control deadlines, budgets and activities.
  • Work with other program managers to identify risks and opportunities across different programs offered by the company
  • Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
  • Work closely with cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new and existing initiatives.
  • Manage program keeping optimal return-on-investment in mind
  • Manage vendors and procurement processes for capability building programs.
  • Manage stakeholders and be accountable for delivering against established business goals/objectives

Qualifications

  • At least 2 years of experience as a Trainer with at least 1 year experience in a UK, US, or AUS collections account in the past 4 years
  • Required highest educational attainment: finished a bachelor's degree (any specialization)

Before you apply

  • 1Which parts of your CV prove experience with Project management and Finance?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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