Solutions Engagement Manager, Data Centre

About this role

We are currently seeking a dynamic and experienced professional to join our team as Solutions Engagement Manager, Data Centre. In this key role, you will play a crucial part in overseeing delivery of operational services in a Data Centre, managing facilities and teams, fostering client relationships, and leading project engagements.

Requirements

Responsibilities

• Manage, optimize, and deliver outsourcing services to enhance Data Centre operational efficiency through deployment and utilisation of Technology, Tools and Transformational Strategies.
• Collaborate with clients to understand their needs, providing strategic guidance and project leadership.
• Oversee the maintenance of safe, secure, and efficient Data Centre environments.
• Lead and mentor teams of Data Centre technicians, engineers, and support staff in a managed service operations project.
• Develop and maintain strong client relationships, serving as the primary point of contact.
• Contribute to the strategic development of projects, providing expertise in technical consultancy.
• Identify opportunities for upselling and growth within client engagements.

Requirements

• Bachelor’s degree or above in a related field.
• Minimum of 5 years of experience (current) in customer service or technical consultancy at the forefront of Data Centre and project management excellence.
• CDCS / CDCE / CDFOM or other relevant professional certifications.
• Strong problem-solving skills with a background in project management.
• Experience in negotiating contracts, managing vendor relationships, and overseeing procurement processes for Data Centre equipment and service.
• In-depth knowledge of data centre operations, best practices and proficiency in managing large-scale and/or hyperscale data centre infrastructure and operations.
• Industrial knowledge in Data Centres (ICT, Mechanical, Electrical, Cooling Systems, Facility) is highly desirable.
• Familiarity with emerging technologies such as AI, digital twin, and big data is a plus.
• Ability to travel
• This role can be based in Philippines.

If you are a proactive problem-solver, possess strong communication skills, and have a passion for driving excellence in Data Centre operations and technical engagement management, we invite you to join us on this exciting journey. Apply now and be a key contributor to our continued success.

• Only Shortlisted candidates will be notified.

Benefits

Career Progression and opportunities to work and support interesting Data centre projects as well as work with different external teams.