About this role

F ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F ZEEN moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F ZEEN is a mindset and a lifestyle ideal.

The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.

What you’ll do

Anticipate Members’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience
Inspect the dining room, table settings, chairs, and floors, for proper maintenance, cleanliness, and safety.
Take immediate action to correct any issues.
Receive and greet guests; assist with seating
Check tables throughout service times for guest satisfaction
Supervise the dining room staff and maintain uniform service standards
Ensure side work is completed every day and dining room supplies are stocked
Report any supply shortages to the F&B Manager
Train new hires in service standards, menu items, use of POS system and up-selling
Lead to achieve desired results in high-quality service and experience for our guests
Responsible for opening and closing reports
Perform other related duties as assigned

Requirements

Proven work experience in a similar position, preferably in a 5* hotel environment
Excellent knowledge of the English language
Hands-on experience with cash register and ordering information system (e.g. POS)
Strong supervisory, organizational, and multitasking skills, with the ability to perform well in a fast-paced environment

- Active listening and effective communication skills

Knowledge of wine will be considered an asset
Team spirit

Benefits

Positive working environment
Training and career development
Competitive remuneration package
Single occupancy accommodation at fully equipped apartments
Daily meals
Uniforms
Transportation from and to the hotel for duty
Other seasonal perks & benefits also in addition to results

Join Our Team

A team that is built on respect and excellent service over collaboration
A team of likeminded individuals that are motivated to work as a unit to offer our guests unique vacations and unforgettable experiences
A team of happy employees, that are driven within their working environment to contribute to a common goal
A team that celebrates achievements made individually and encourages a positive attitude and integrity
A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath
A mindful and considerate, people-oriented workplace
A family-run company with exceptionally high standards both for the guests and the employees alike