BDC Dealership Agent (On-site)

About this role

GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication skills, strong attention to detail, and hands-on experience in handling customer inquiries, setting appointments, and supporting dealership operations.

Join us and play a key role in enhancing customer experience and driving success for our dealership partners!

Requirements

• Proven experience in a BDC role or similar customer service/appointment-setting position

- Strong verbal and written communication skills

• Ability to handle inbound and outbound calls professionally
• Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
• Strong organizational skills and attention to detail
• Ability to multitask and manage a high volume of leads
• Willingness to work in a fast-paced dealership environment
• Ability to follow scripts and guidelines while maintaining natural communication
• Reliable internet connection and a quiet workspace
• Willingness to work flexible hours, including weekends if required

Benefits

• 100% remote job working in the comforts of your home
• Non-toxic environment
• Growth potential