Role signals

Customer support

About this role

Join our client’s Nordic Clothing Brand Customer Experts team in Crete, Greece!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore?

If you are fluent in Danish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with our client’s Danish Online Fashion Brand support team.

What you will do

Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
Turn every customer into a happy customer!
Exchange ideas and solutions with your colleagues!
Enjoy your time in Greece!

Requirements

Fluency in Danish
Very good use of English – both in written and spoken language
Work experience in the field of retail is welcome
Familiarity with e-commerce will be considered an asset
Exceptional communication & soft skills, as well as a problem-solving mentality
Computer knowledge/tech savviness
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience offered

Benefits

Complete relocation support (paid flights + possibility for accommodation provided by the company for the whole employment period)
Competitive monthly salary + 2 extra salaries per year
A generous bonus scheme
Fully remunerated training by certified instructors
Health care benefits and numerous other discounts
Consistent support for anything you may need along the way
State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV
Special events as well as community & social responsibility initiatives
Free online Greek language courses
Professional growth & development opportunities within a multicultural, safe and fun workplace
Work for a Great Place to Work-Certified Company that fosters diversity

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.