Second Shift Services Manager

Full-time
Clackamas, OR, usvia Workable ATSPosted Dec 9, 2024
Match with my CV

Tools

CRM

Methods

Revenue operations

Role signals

Customer success

About this role

City Wide Facility Solutions (Portland) is looking for a responsible Second Shift Services Manager to join our team. Part of your job will be to check on our facilities to help us maintain client satisfaction. You will also coordinate with our Account Managers and Independent Contractors to assist in resolving client concerns. Ultimately, you'll help City Wide, our customers and Independent Contractors build a strong working relationship.

City Wide Facility Solutions (Portland) has a thorough training & development program and we will focus on promoting from within as we continue our growth. We pride ourselves on operating with integrity, fostering professional growth and ensuring we are all working together towards a common goal.

Essential Functions

  • Maintain regular nightly route schedule
  • Work closely with Account Manager to review objectives and goals for nightly route
  • Build and maintain relationships with new and current Independent Contractors
  • Participate in all new starts as key contact for selected Independent Contractors
  • Utilize CRM to review client scope and create an inspection each client visit

Compensation $47,840/yr

Requirements

  • Experience with email, data entry
  • Ability to multitask
  • Reliable transportation/ability to commute to client locations
  • Availability to work the following hours: 4:30 pm – 1:00 am
  • Preferred
  • Bilingual
  • Spanish
  • Supervisory Experience - 2 years

Benefits

  • $200 monthly vehicle reimbursement

- Pto

  • 401k – 4% company match
  • 50% Company Contribution to all Health Care Plans
  • Monday
  • Friday work-week

Before you apply

  • 1Which parts of your CV prove experience with CRM, Customer success, and Revenue operations?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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