Technical skills
Data analysis
Role signals
Customer support
About this role
Job Purpose
The Repair Technician repairs equipment to Christie Lites standards.
Responsibilities
- Diagnoses and fixes issues with CL rental equipment by:
- Repairing electrical and/or mechanical faults in Lighting, Control and Special FX products including ancillary equipment such as main distribution and networking.
- Limiting the electronic repairs to circuit board level.
- Modifying and upgrading ORPL equipment to CL standards as specified in CL Technotes.
- Recording all repairs in Repair Tracking Systems.
- Placing Parts orders when not in stock.
- Carrying out preventative maintenance as outlined in the Service Reference Guide.
- Maintains a clean and organized work area by:
- Ensuring all tools and supplies are returned to proper storage areas at the end of shift.
- Ensuring equipment waiting for repair is stored in an organized and tidy manner.
- Cleaning workstation and common areas as assigned.
- Removing recycling and waste to designated disposal areas.
- Informing Department Head of low stocks of supplies.
Requirements
- Essential attributes for success in this role
- Personal Attributes
- Self-motivated, ability to set and meet goals.
- Strong organizational, forward planning, and decision-making skills.
- Communication, with a passion for collaboration over confrontation.
- Quality conscious.
- Excel at multitasking and adapting.
- Professional Attributes
- Computer skills – MS Office, Excel, Word, OneNote, OneDrive, SharePoint, Zoom, Teams.
- Analytical.
- Creative problem solving.
- Reliable customer service.
Benefits
- Starting pay: £15 per hour
- Full-time schedule: 40 hours per week
- Overtime pay: Time and a half for all overtime hours worked
- Standard Christie Lites benefits package, including PTO and company-sponsored benefits.