Account Manager

About this role

Eightcap operates at the intersection of cutting-edge technology and global financial markets. Headquartered in Melbourne with a global footprint spanning the UK, Cyprus, and Bulgaria, we build the high-performance infrastructure that connects the world to CFD markets - reliably, securely and with precision.

Account Manager: Expression of Interest!

We’re always on the lookout for exceptional people to join our Account Management team in Melbourne. If you see a client relationship as a long game, not a single transaction, we’d love to hear from you. We’re especially keen to meet those with CFD sales or account management experience and a genuine curiosity about markets.

In our Account Manager role you will have real impact through:

• Growing the Client Base: Support the sales team in acquiring and managing business and wholesale trading clients, building relationships that drive real trading activity.
• Onboarding with Precision: Guide new business clients through onboarding and compliance verification, getting them trading quickly and correctly.
• Staying Market Sharp: Keep your knowledge of forex, indices, commodities and equity derivatives current, and translate our trading platforms and tools into clear value for clients.
• Chasing the Numbers: Work towards and beyond individual and team KPIs and revenue targets, spotting cross-sell opportunities and flagging new products along the way.
• Delivering Standout Support: Provide fast, professional client support across email, phone and chat, keeping CRM records accurate and follow-ups on track.
• Keeping It Compliant: Ensure every interaction adheres to ASIC regulatory guidelines and internal compliance procedures.

Requirements

• What You'll Bring:
• A bachelor's degree in finance, business, economics or a related field, or at least 3 years in financial services or sales
• Strong communication skills in English, written and verbal
• RG146 compliance or willingness to complete certification
• A proven track record thriving in high-pressure, target-driven environments

- Sharp attention to detail and strong organisational skills

• A team-oriented mindset with the ability to work across multicultural teams
• Confidence with MS Office and CRM software, and comfort handling data and client records
• A highly motivated "hunter" mentality with a solutions-first approach to client needs
• Experience with wholesale or high net wealth clients in a brokerage or fintech setting is a strong bonus
• A passion for financial markets with a grounding in CFDs and margin trading is a bonus but not essential

Benefits

What's it like to work at Eightcap?

We have built a performance-driven environment where you're given the autonomy to drive change and the accountability to own the results. We provide a space for the ambitious, adaptable and collaborative to deliver outcomes that fuel our success while building the skills and experience that defines a career.

We also support you through:

• Ongoing investment in your career development, including technical and professional training.
• Wellness and lifestyle perks, such as monthly corporate massages.
• Drinks every Friday.
• Parental leave entitlements.
• Staff referral bonus programme.
• Annual flu vaccinations.
• Purchased leave.
• Novated leasing options for vehicle financing and management.
• A great CBD location with easy access to public transport.
• A multicultural, collaborative and supportive team culture.
• Being part of exciting new projects for the company.
• Regular social activities.