Assistant Retail Store Manager (IOI City Mall Putrajaya)

About this role

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

Responsibilities of a Assistant Retail Store Manager but are not limited to

• Manages, counts, verifies, and reconciles daily cash register sales
• Greets customers in a courteous and professional manner, while providing quality customer service, answer questions about products and recommend them accordingly
• Performs opening and closing procedures effectively according to store policies and procedures
• Processes and replenish merchandise and ensured stock availability
• Co-Leads retail team to maintain visual merchandising and cleanliness standards of the store
• Creates a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Responsible for training new employees
• Sets, monitors and achieves/exceeds retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls
• Works close with company’s management, plan and implement suitable incentives and push out plans to boost sales

Requirements

• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting

- Strong Communication and people skills

• Passionate in engaging customers and providing excellent service

Benefits

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Performance bonus
• Annual increment