Role signals

Customer support

About this role

Job Title: Body Shop Estimator

Collision Repair Facility: Browning Collision Center

Location: Cerritos, CA

Are you an experienced Body Shop Estimator seeking a new opportunity? Browning Collision Center is looking for a skilled Body Shop Estimator with proficiency in CCC1 and Mitchell to join our team immediately.

About Us

Browning Collision Center has proudly served the Cerritos Auto Square and surrounding areas for over 30 years. Our experienced, customer-focused staff is dedicated to processing claims efficiently while ensuring the highest level of service for our customers. We aim to restore vehicles to pre-accident condition while making the repair process as seamless and stress-free as possible.

As a full-service automotive collision repair facility, we work with all insurance companies to provide quality service and repairs.

Body Shop Estimator

Responsibilities

· Submit supplements and assist with production as needed.
· Obtain detailed customer and vehicle information.
· Accurately report vehicle symptoms as described by the customer.
· Prepare comprehensive and precise estimates for labor and parts costs.
· Maintain consistent communication with customers throughout the repair process.
· Set expectations with customers regarding the timeline for repairs.
· Verify that the final invoice reconciles with the work performed on the repair order.
· Provide clear explanations of completed work and associated charges to customers.

Browning Collision Center is an equal opportunity employer. We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements

· Minimum of 2 years of experience as a Body Shop Estimator.
· Experience working with DRP accounts, particularly AAA and Mercury.
· Exceptional customer service and communication skills.
· Proficiency in CCC1 and Mitchell required.
· Experience with CDK software is a plus.
· Strong administrative skills and attention to detail.
· High level of personal and professional integrity.
· Computer literacy with a willingness to learn new programs.
· Clean driving record and valid driver’s license.

Benefits

· Competitive commission-based pay plan, with the potential to earn $110K or more annually.

· Medical and dental insurance coverage.

· 401(k) retirement plan.

· Paid time off (PTO).