Senior Product Manager at Joom AI

About this role

JoomAI is an AI operator that runs the entire trade workflow — niche discovery, sourcing, customs classification, listing optimization, pricing, advertising — powered by proprietary data and connected to every major marketplace and platform the operator already uses.

JoomAI is a key initiative of Joom Group, an international tech-centric group of e-commerce companies that was founded in 2016 in Latvia. Joom Group also includes the following businesses: Joom, a global cross-border marketplace; JoomPro, the first and only end-to-end cross-border B2B marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal.

We work as one international team, sharing knowledge and collaborating across countries, businesses and products.

We are looking for an experienced Product Manager who will own both discovery and delivery for our AI assistant for Brazilian e-commerce sellers. The product works as a consultant today and is moving towards an operator mode, where it performs actions for the seller.

Responsibilities

• Own discovery and delivery end to end, from user research to shipped features
• Conduct Jobs to be Done research with sellers, focusing on their business needs
• Launch agent-based services for listings, advertising, promotions, finance, reconciliation and supply
• Build prototypes independently using AI tools and a ready-made UI component library
• Run product analytics independently with AI tools
• Drive retention and daily active usage as the key product metrics
• Travel to Brazil to meet customers and attend industry events

Requirements

• Senior-level product management, preferably in e-commerce and B2B products
• Daily use of AI tools, hands-on prototyping and ownership beyond a narrow scope
• Hands-on experience conducting Jobs to be Done interviews
• Aability to move quickly from discussion to delivery as priorities change
• Based in Lisbon or ready to relocate to Lisbon
• Readiness for regular business trips to Brazil
• Fluent English

Benefits

• Compensation package: base salary and performance-based bonuses
• Office-first: flexible hours with a possibility to work remotely 52 days per year, and 22 days of paid annual leave
• Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
• AI-first approach: licenses and access to a wide range of AI tools
• Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
• Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work

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