Telehealth Physician - Remote, US

About this role

Telehealth Physician

• Remote, US

Talent pipeline posting: We are building a pipeline of qualified candidates for future openings in this role. We are not filling this position immediately. We will review applications on a rolling basis and reach out as positions open.

About Carewell

Carewell is a category-defining business that provides trusted caregiving solutions and support for individuals and families. Through Carewell Family Services, we extend our commitment beyond products to person-centered navigation, care coordination, and advocacy services that address social determinants of health needs. Our approach emphasizes compliance, scalability, and high-quality member experiences, while partnering closely with clinicians and community resources to support better outcomes.

About the Role

This is an opportunity to provide clinical leadership for a growing care navigation program at a moment when your judgment will directly shape how it scales. As a Telehealth Physician, you serve as the clinical anchor for Carewell's care navigation and advocacy teams, evaluating members, guiding care plans, and making sure the non-clinical work stays clinically sound.

The role is built around three connected areas:

• Member Evaluation — conducting telehealth evaluations and identifying the clinical and social needs that drive a member's care plan.
• Clinical Oversight — reviewing and guiding care plans developed with nurses, social workers, and care navigators.
• Program Development — building the clinical protocols, escalation pathways, and standards the program runs on.

This program is early-stage, and parts of this role are being built in real time. Processes will evolve and priorities will shift. If that sounds like an opportunity, keep reading.

What You'll Do

• Member Evaluation & Care
• Conduct telehealth evaluations with members who have complex medical, medication, or care coordination needs.
• Identify and prioritize clinical needs, and translate them into clear

next steps

for the care team.

• Coordinate with members' primary care providers and specialists to support continuity of care, rather than replace it.

Clinical Oversight

• Review and sign off on care plans developed with RNs, LCSWs, and care navigators.
• Serve as the escalation point for clinical concerns raised by the care team, and respond the same day they are identified.
• Guide care plans that address both medical needs and social determinants of health, such as food access, transportation, and support at home.

Program & Protocol Development

• Develop and maintain clinical protocols, escalation criteria, and scope-of-practice guidance for the care team.
• Support training for nurses and care navigators on clinical red flags, medication basics, and when to escalate.
• Partner with Compliance and program leadership on clinical quality, documentation standards, and new program design.

Documentation & Compliance

• Complete accurate, timely documentation for every evaluation and care plan review.
• Maintain licensure and credentialing, and follow all telehealth, privacy (HIPAA), and consent requirements.

KPIs You'll Drive

Clinical Quality

• Care plan review and sign-off completed on schedule
• Clinical escalations responded to the same day they are identified
• Quality outcomes for engaged members, such as avoidable ED visits and readmissions

Program

• Clinical protocols and escalation pathways built, maintained, and adopted by the care team
• Documentation accuracy and timeliness

Who You Are

• Required
• Availability to work Monday–Friday, 9am–6pm ET.
• Located in the United States and authorized to work in the U.S. without employer sponsorship.
• MD or DO with board certification in Internal Medicine, Family Medicine, or Geriatrics.
• Active, unrestricted medical license in at least one U.S. state, and willingness to obtain additional state licenses as the program expands.
• 3+ years of post-residency clinical practice.
• Experience working in a team-based care model with nurses, social workers, or care coordinators.
• Strong understanding of social determinants of health and how they affect outcomes.
• Comfortable with telehealth platforms, EHRs, and care management tools.
• Comfortable with ambiguity and rapid iteration. You can help build a program while it runs.

Nice to Have

• Interstate Medical Licensure Compact (IMLC) eligibility or multiple active state licenses.
• Active DEA registration.
• Experience with Medicare, dual-eligible, or older adult populations.
• Transitional care, value-based care, or population health experience.
• Experience in a startup or new program launch.
• Bilingual (Spanish preferred).
• Why This Role
• Ground-floor clinical leadership. You will shape how the program practices and scales.
• Medicine focused on the whole member, with a team that handles coordination and follow-through.
• Meaningful, mission-driven work with visible impact on members' lives.
• Close partnership with care navigation leadership and program operations.

What We Offer

• Competitive compensation
• The ability to work 100% remotely
• Health Insurance
• PTO & Holidays