HR Generalist

About this role

HR Generalist

Job purpose

We are looking for an experienced, hands-on HR Generalist who can take ownership of recruitment and the wider day-to-day HR function.

This is an individual-contributor role for someone comfortable carrying out the work personally, from sourcing and interviewing candidates to developing job descriptions, setting KPIs, supporting performance management and handling employee relations.

Key responsibilities

• Recruitment and onboarding
• Manage the full recruitment cycle across different departments, including sourcing, screening, interviewing, selection and offer management.
• Work with hiring managers to understand their requirements and develop clear recruitment plans.
• Build talent pipelines for current and future vacancies.
• Improve job adverts, candidate communications and employer-branding activities.
• Manage onboarding and help new employees settle into their roles successfully.
• Monitor recruitment results, including time to hire, source effectiveness and candidate quality.
• Organisational and job design
• Work with senior leadership to review team structures as the business develops.
• Conduct job analysis to ensure that roles, responsibilities and reporting lines are clear.
• Recommend practical improvements to workflows, responsibilities and team structures.
• Help departments identify staffing gaps and future workforce requirements.
• Job descriptions and KPIs
• Create and update accurate job descriptions for roles across the company.
• Work with department heads to develop clear, measurable and realistic KPIs.
• Ensure that responsibilities and performance expectations are properly documented and communicated.
• Review KPIs periodically to ensure they remain relevant to business priorities.
• Performance management
• Develop and manage a consistent performance management process.
• Support managers with goal setting, probation reviews, appraisals and employee feedback.
• Monitor performance trends and prepare useful reports for management.
• Help managers address underperformance fairly and promptly.
• Support the preparation and administration of performance improvement plans.
• Contribute to succession planning and employee-development initiatives.
• Employee relations and HR compliance
• Act as a professional and approachable point of contact for employee concerns.
• Advise managers on employee relations, performance, attendance and conduct matters.
• Conduct or support workplace investigations, disciplinary procedures and grievance processes.
• Maintain confidentiality and handle sensitive matters with sound judgement.
• Keep employee records accurate and up to date.
• Help ensure HR policies and practices comply with applicable employment legislation and health and safety requirements.
• Draft, review and implement company policies and HR procedures.

Requirements

• At least three to five years of progressive, hands-on HR experience.
• Strong experience in end-to-end recruitment.
• Practical experience in performance management; experience in job design and KPI development is a plus.
• Experience handling employee relations matters, including performance concerns, grievances and disciplinary procedures, is a plus.
• Confidence using HR information systems, Microsoft Office and Excel to work with HR data; experience using performance-management platforms is a plus.
• Fluent spoken and written English is essential.
• A bachelor’s degree in Human Resources, Business Administration or a related subject, or equivalent professional experience, is preferred.

Benefits

Health and wellbeing benefits

We provide a comprehensive wellbeing package to support our employees both inside and outside work, including:

• Confidential 24/7 wellbeing support and professional counselling.
• Financial coaching and access to legal, debt and family advice.
• Life and leadership coaching.
• Mental health, stress, anxiety and menopause support.
• Access to online wellbeing tools and resources.