Role signals
SalesCustomer support
Responsibilities
- Responsible for preparing and presenting pest control report for clients.
- Work in the field, visiting client sites to oversee pest control services, support technicians, and monitor project progress.
- Respond to complaints and resolve issues to the clients’ satisfaction.
- Conduct review of service materials, equipment, vehicles and techniques employed with a view to improving productivity and cost effectiveness.
- Deliver on-site or classroom serve-related training for technicians, sales, or other departments and the customers.
- Manage and develop the team to improve their performance, report and meet targets.
- Prepare Quality Assurance reports for Manager review.
- Handle ad hoc projects assigned by managers.
- Candidates with more experience will be considered for the Assistant Manager position.
Requirements
- Higher Diploma and above, in Biological Sciences or related field
- Minimum 3 years relevant working experience in quality assurance or related field
- Self-motivated, able to work under pressure and strong sense of responsibility
- Detailed minded, well organized and quick response
- Excellent customer service skills, effective interpersonal, presentation and communication skills
- Excellent of spoken and written English and Chinese
- Proficiency in MS office applications
Benefits
- Competitive salary package
- 13-month salary
- Dental insurance
- Annual medical check up
- 5-day work week
- Paid Public Holiday
- Annual Leave
- Marital leave
- Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
- Offer learning & development and training program