Role signals
SalesCustomer support
About this role
Job Description
We are looking for a creative, motivated, and trend-driven Social Media Coordinator & Social
Media Sales Associate to manage our brand’s online presence and support sales growth
through social media platforms including TikTok, Instagram, Facebook, YouTube, and other
digital channels.
This role combines social media management, content creation, community engagement, sales
support, and event coordination to increase brand awareness, customer engagement, and
overall sales performance.
Key Responsibilities
- Social Media Management
- Manage and maintain company social media accounts including TikTok, Instagram,
- Facebook, YouTube, and other platforms
- Create, schedule, and upload engaging content including photos, videos, reels, stories, and
- promotional posts
- Monitor social media trends, viral content, and competitor activities
- Respond to comments, messages, and customer inquiries in a timely and professional
- manner
- Track and analyze social media performance, engagement, and sales results
- Develop strategies to increase followers, engagement, and conversion rates
- Sales & Marketing Support
- Support online and offline sales activities through social media marketing
- Assist with influencer collaborations, affiliate programs, and creator partnerships
- Participate in livestream sales events and social commerce activities
- Coordinate with marketing and sales teams for product launches, campaigns, and
- promotions
- Help manage customer relationships and online community engagement
- In-Store Promotions & Events
- Participate in and assist with the preparation of in-store promotions and marketing events
- Support event setup, coordination, and on-site operations
- Plan, organize, and execute promotional campaigns and customer engagement events
- Assist in developing creative marketing ideas to increase brand awareness and sales
- Work closely with team members, retail partners, and event staff to ensure successful event
- execution
Requirements
Qualifications
- Experience with TikTok, Instagram, Facebook, and other social media platforms
* Strong communication and organizational skills
- Creative mindset with understanding of current social media trends
- Ability to work independently and manage multiple projects
- Basic knowledge of content creation, photography, and video editing
- Sales, customer service, or retail experience is a plus
- Experience in beauty, cosmetics, fashion, or K-beauty industry preferred
Preferred Skills
- Experience using Canva, CapCut, Adobe Creative Suite, or similar editing tools
- Understanding of TikTok Shop, Instagram Shop, and social commerce platforms
* Short-form video creation and editing skills
* Photography and content styling skills
- Bilingual skills (English/Korean or Spanish) are a plus
- Employment Type
- Full-Time / Part-Time
- Flexible Schedule Available
- Compensation
- Compensation based on experience
- Work Environment
- Fast-growing beauty and lifestyle business
- Opportunity to work with K-beauty brands and nationwide retail accounts
- Creative, collaborative, and trend-focused team environment
Benefits
Comprehensive health insurance, PTO, Sick days, company housing