Role signals
Customer support
About this role
Job description
Are you passionate about sports? Are you interested in learning and evolving within the online gaming industry? Do you want to be part of our amazing team?
Join us!
At Fonbet, we are currently searching for the right people to join our customer support team. For us, customer support is a philosophy. The ideal candidate has exceptional communication skills, a customer-focused mentality, and is a great team player.
Our diverse team consists of passionate and multi-skilled individuals!
You may join us, as we are currently looking for a Customer Support Agent!
As a CS agent, you will be responsible to provide enhanced customer services:
Responsibilities
- Assist our members' queries via live chat, email, and phone
- Provide information about the product
- Manage complaints and follow up internally
- Ensure customer satisfaction
Requirements
- Full professional proficiency in Greek and English, oral and written
- Excellent Computer Skills
- Ability to work on-site, 24/7 rotating shifts including weekends and holidays
Benefits
- Competitive salary package
- Continuous training and professional development
- Career opportunities
- An exciting work environment