About this role
- Manage guests’ check-ins and check-outs smoothly
- Ensure a premium guest experience throughout the stay
- Handle guests’ inquiries and resolve complaints professionally
- Coordinate with housekeeping and operations teams
- Maintain high hospitality and service standards
- Follow up on guests’ feedback and satisfaction
Requirements
- 2–3 years of experience in the hospitality industry
- Previous experience in Guest Relations is highly preferred
- Fluent English speakers
• Strong communication and problem-solving skills
- Car owners are preferred (not a must)
- Ability to work in a fast-paced seasonal environment
Benefits
- Accommodation provided
- Competitive package
- Exposure to a premium hospitality environment
- Opportunity to work in one of the top summer destinations in Egypt