Technical skills
NetworkingIT support
About this role
- Ensuring Network uptime and managing telco escalations
- Maintaining SLA on the availability of Network Infrastructure
- Handling and managing Campus and Branch Network Equipment
- Managing Wi-Fi and fixed lines and ensuring the stability and usage are compliant to security standards
- Managing telephony routers and equipment and ensuring stability and uptime
- Coordinating with partner vendors relating to Network and Communication availability
- Liaising with vendors and other IT personnel for problem resolution
Requirements
- Strong analytical and planning skills
- Good presentation skills
- Graduate of a Degree in Information Technology or any related field
- Experience with user interface design, database structures, and statistical analyses
- Analytical mindset and excellent problem-solving skills
- Excellent written and verbal communication skills
- Good organizational skills
- Ability to work as part of a team
- At least 2 years of experience in networking software and security, VLAN, VOIP, QoS, and Wi-Fi Technology
- Has knowledge and background on Windows Active Directory (AD) systems, LDAP network configuration
- Has an experience in Network Equipment: Cisco, Huawei, and other network equipment
- Willing to be deployed in Ortigas (Hybrid)