About this role
- Provide friendly and efficient food and beverage services to our guests, ensuring positive and memorable interactions
- Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions
- Check and ensure bills’ accuracy before printing it for guests
- Manage and operate POS systems, including all card and cash transactions
- Balance cash floats at the start and end of each shift, maintaining financial integrity.
- Set up tables and service areas according to SOP
- Attend to guest inquiries and feedback, coordinating with supervisors or managers to assist when needed.
- Assist in beverage preparation and support daily kitchen operations.
- Maintain a positive personality and uphold good grooming standards
- Help with self-collection take-away services, carefully wrapping and packing food to ensure it reaches guests in perfect condition.
- Manage delivery platform apps, processing orders promptly and effectively.
- Check and ensure all amenities and utensils are properly stocked and inspected
- Maintain the utmost cleanliness and hygiene standards according to the restaurant’s SOP
- Any other duties assigned by Management
Requirements
- Prior experience as service crew in F&B industry, preferably in Asian culinary.
- Proficiency in POS systems and online booking systems (I.e., Chope)
- Positive “can-do” attitude, motivated, passionate
- A team player to work collaboratively in a team environment
- Ability to work in a fast-paced environment
- Willingness to work shift hours, weekends, and public holidays.
Benefits
- Annual Leave, Family Care Leave & Paid Medical Leave
- Annual Wage Supplement
- Performance Bonus & Annual Salary Increment
- Group Medical, Hospitalisation & Dental Insurance
- Long Service Award
- Professional Growth & Development
- Education Assistance
- External Training Sponsorship
- Staff Discounts
- Staff Referral Scheme
- Staff Meals Provided